1. Nature of Products

All products sold in this store are digital downloads. No physical items are shipped.
By purchasing a product, you gain personal, non-transferable access to the files.

2. Payments

Payments are processed securely through trusted providers. Orders are considered complete once the payment is successfully processed.

3. Delivery

After payment, you’ll receive an automatic email with a download link.
Access to files is usually available immediately. If you don’t see the email, check your Spam or Promotions folder.

4. Refunds & Exchanges

Because our products are digital, refunds and exchanges are not offered once the file has been accessed or downloaded.
If you experience issues (e.g., broken file, incorrect product), contact us within 7 days at 📩contact@withlovesilence.net.

5. Usage Rights

All digital files are for personal use only and may not be resold, shared, or redistributed.
Commercial use is strictly prohibited unless otherwise stated in the product description.

6. Support

We want you to have smooth access to your products.
If you encounter any issues with your order or downloads, contact us — we respond within 24–48 hours.

7. Policy Agreement

By purchasing from our store, you agree to these terms.